Online Academy – Getting Started and Help

How to

Subscribe to the Online Academy (new user):

  • Visit the Online Academy home page and click on a “subscribe” link for the subscription of your choice
  • Enter the email address you wish to associate with your account and enter a password of your choice twice
  • You can change the subscription option using the drop down menu below the password fields
  • If you choose a subscription option that requires payment, then please enter the details of the payment card that you wish to use for your account (you can change this at a later stage should you wish)
  • Click “sign up”

Upgrade or change your subscription (existing user):

  • Sign-in and visit the “My account”
  • Alternatively, click here to change your subscription
  • Select a subscription option
  • If you haven’t provided us with payment details before (e.g. if you have a free trial subscription or purchased a subscription via our crowdfunding campaign) then you will need to do so if the subscription option you have selected requires payment
  • Click “upgrade” or “change plan”

Change your password:

  • Click on the “My Account” button on the top right hand side of the screen (you will need to be logged in in order to do this)
  • Enter your new password into the first password field and then re-enter it into the second
  • Click “update”

Reset your password (if you forgot it):

  • Click here to visit the password reset page
  • Enter the email address associated with your account
  • Click “Send me password reset instructions”
  • You will receive an email contains a link which you can click on in order to reset your password (if you do not receive this email then please check your spam or junk mail folders)

Please see our frequently asked questions page if you have any further questions which are not covered by the information above.